Shipping policy

Shipping Policy

Effective Date: 08/05/2026

At Project Swing, we are committed to delivering your gear in a timely and efficient manner. Please read through our shipping policy to understand how we handle and process orders.

1. Order Processing Time

  • All orders are processed within 5 business days after receiving your order confirmation email. *Project Insiders Yearly Subscription Box does not apply.*
  • Orders are not processed or shipped on weekends or holidays.
  • You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Times

We offer the following shipping options:

  • $50 Standard Shipping: 5-7 business days
  • $125 Expedited Shipping: 2-3 business days

Please note that delivery times are estimates and may vary based on your location and any unforeseen delays.

3. International Shipping

We can offer international shipping, but it is not available in our traditional checkout experience. Please reach out to info@projectswingwa.com to discuss international shipping options. 

Please note:

  • International orders may be subject to customs fees, duties, and taxes imposed by your local government. These fees are the responsibility of the customer.
  • Delivery times for international orders may vary due to customs processing times.

4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. Please allow 48 hours for the tracking information to become available.

5. Shipping Delays

While we strive to meet delivery timeframes, shipping delays may occur due to factors outside our control, such as carrier delays, weather, or holidays. If your shipment is delayed, please contact us at info@projectswingwa.com and we will do our best to assist you.

6. Lost or Stolen Packages

Project Swing is not responsible for packages that are lost or stolen after delivery confirmation. If your package is marked as delivered but you cannot locate it, please contact the shipping carrier to file a claim.

7. Shipping Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses. If you notice an error in your shipping address, contact us immediately at info@projectswingwa.com before your order is shipped.

8. Returns Due to Incorrect Address

If an order is returned to us due to an incorrect address provided at checkout, the customer is responsible for the cost of reshipping the item.

9. Contact Us

If you have any questions or concerns about shipping, please contact us at:
Email: info@projectswingwa.com